Why is My Google Tour Missing Levels?

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    Mohamed Ksouri

    how can I change my images (tours) from one island to another, to have levels

    thanks

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    Anthony

    You need to go to the upload photos section. download the images you want to move. Then add them into the island you want to move them to. Then update your constellation and hit the publish button to update your tour. 

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    Mohamed Ksouri

    the stats of images will be stay

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    Anthony

    Any image you remove from the constellation. The stats will be reset. This is because whenever you remove a 360 from the constellation and hit publish, it will remove it from Google.

    If you do not want to lose the stats of the old images. Download the images you want to move, then add them to the new level. Then when you edit your constellation, uncheck the box for "in carousel" for the old images on the wrong level. Also unconnect them and move them somewhere else on the map as I am sure you will be using the ones on the new levels instead. 

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    Mohamed Ksouri

    merci

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    Tim Baldwin

    Thanks for the tips, Anthony. If our levels are still not displaying properly after following your steps, what can we do?

     

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    Mohamed Ksouri

    I have a problem to create floors with tourbuilder
    Thank you for your help.
    PS: if ever there is a video that explains well.

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