Tours should publish instantly to Google. There may be a few minutes of delay, but if you notice your tour taking more than a few minutes to publish, there are some factors that may be causing Google to reject your scenes.
- Ensure you have found your client's correct business page on Google. To verify the location before building the tour, click “verify on Google Maps” on the Find Location step. A correct location will have a Place ID and a CID associated with it.
- We generally recommend your images have a resolution of at least 6000x3000 and no larger than 12000x6000. Be sure you are also maintaining a 2:1 ratio with your images.
- Check the size of your images. We recommend publishing with images at least 2 MB.
- If you are using island mode, ensure that you have at least one scene checked for the option “in carousel” on the Build Tour step, or none of your scenes will appear in the carousel, making it appear as if your tour is not published.